Lessons from ADSO 2025: What DSOs Need Next

The DSO Landscape Is Shifting Fast


ADSO 2025 brought together some of the brightest minds and boldest technologies in the dental support organization (DSO) world — and one thing was clear: DSOs are scaling faster than ever.

But with expansion comes complexity — from onboarding new providers and navigating multi-state payor rules to maintaining compliance across growing networks.

Throughout the event, one question kept surfacing: How can DSOs grow smarter, not harder? The resounding answer? Credentialing and payor enrollment automation.

Challenge #1: Manual Credentialing = Delayed Revenue


Across every conversation, we heard a common pain: manual credentialing is slowing down growth.

Did you know?

60–90 days: That’s the average time it takes to credential a provider

$10,000+ per provider: Estimated revenue loss for every onboarding delay

5–10% annual revenue leakage is directly linked to enrollment inefficiencies

For DSOs investing heavily in expansion, this bottleneck isn’t just inconvenient — it’s costly.

Challenge #2: Payor Enrollment Is Still a Maze


DSOs are managing dozens of payor relationships, each with different forms, portals, and follow-ups. This outdated system leads to:

• Frequent errors in submission

• Increased claim denials

• Poor provider satisfaction

65% of DSOs report regular errors in payor enrollment, with compliance gaps putting them at audit risk.

The industry’s ready for payor enrollment workflows that are modern, scalable, and automated from day one.

What DSOs Need Next: Intelligent Automation


At Booth #719, at ADSO, Santech introduced DSOs to I-Enroll, our purpose-built, automation-first credentialing and enrollment platform.

Here’s how I-Enroll solves the biggest provider onboarding challenges:

Automates credentialing workflows across all major payors

Reduces onboarding time by 40–60%

Tracks compliance and status in real-time

Centralizes provider data management (PDM) in one dashboard

Scales effortlessly with DSO growth – without adding headcount

It’s more than just a credentialing tool — it’s a growth accelerator for modern DSOs.

Why DSOs Must Prioritize Credentialing Automation in 2025


Modern DSOs are at a turning point. With aggressive growth plans and razor-thin margins, manual processes simply don’t scale.

Automated credentialing and payor enrollment isn’t just a nice-to-have—it’s a necessity for:

• Faster go-lives when opening new locations

• Improved compliance and payor relations

• Happier providers and admin teams

• Faster revenue realization with fewer denials

I-Enroll is designed to meet these needs—helping DSOs eliminate inefficiencies and scale confidently.

Key Takeaway: It’s Time to Fix What’s Broken


The next evolution of DSOs won’t be built on more headcount, spreadsheets, or systems that don’t talk to each other.

It will be built on workflow intelligence, automation, and smart integrations.

I-Enroll bridges the gap between credentialing, payor enrollment, and compliancefuture-proofing your provider management strategy.

Let’s Connect 1:1


Didn’t get a chance to meet us at ADSO 2025? No problem. We’re offering free 30-minute consultations to help DSOs like yours modernize your credentialing strategy.

Book a meeting now ? Or just reach out to Neeraj K. Sharmaor David Van Houtte, MPA —let’s start the conversation.